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Privacy Policy

Last updated: May 2026 | LGC - Larry Group Corp (KK)

1. Data We Collect

Account information (name, email, company) provided at signup. Usage metrics (call counts, timestamps) for billing and platform improvement. We do NOT collect or store the content of files you upload.

2. File Processing — Zero Retention

All files (PLC code, network configs, EPMS tags, SOOs) are processed in RAM only. Files are never written to disk, stored in databases, cached, or logged. After processing, file data is discarded from memory. This is architecturally enforced, not policy-based.

3. AI Provider

L2 and L3 features use the Anthropic Claude API with zero data retention enabled. Your file contents sent to the AI API are not stored by Anthropic and are not used to train AI models. L1 features use no AI — they are deterministic rule engines running locally.

4. Data Storage

Account data and usage metrics are stored in Google Cloud Firestore (asia-northeast1 region). Credit ledgers and billing records are retained for the duration of your account plus 7 years for tax compliance.

5. Data Sharing

We do not sell, share, or disclose your data to third parties except: (a) Anthropic Claude API for L2/L3 processing (zero retention), (b) Google Cloud Platform for infrastructure, (c) as required by Japanese law.

6. Your Rights

You may request account deletion at any time by contacting info@lgc.inc. Upon deletion, all account data, usage history, and credit records are permanently removed. File content was never stored.

7. Cookies

We use a single session cookie (iiot_token) for authentication. HttpOnly, Secure, SameSite=Lax. No tracking cookies, no analytics cookies, no advertising cookies.

8. Compliance

This policy complies with Japan's Act on Protection of Personal Information (APPI), GDPR principles, and SOC 2 Type II requirements (certification in progress).

9. Contact

Data Protection inquiries: info@lgc.inc | LGC - Larry Group Corp (KK), Shin-Marunouchi Building 21F, 1-6-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan.